Frequently Asked Questions
Everything you need to know about your BRONX experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn shoes in their original packaging. Simply use our online portal to generate a prepaid return label.
How do I find my correct size?
BRONX shoes generally run true to size. We recommend checking our detailed size guide, which includes measurements in centimeters and inches for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainable?
We are committed to ethical fashion. Many of our collections feature LWG-certified leather and recycled components to reduce our environmental footprint.
Can I track my order?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.